Huxley & Hus

delivery & returns

Delivery:

Please note that any items bought between the 30th and 2nd of January will be posted on the 3rd of January.  

Mainland UK and Northern Ireland 

Standard items £4.95

Small Christmas decorations £2.95 

Delivery within 3-5 working days

Live in Berkhamsted (or close by)?  please use the code LOCALDELIVERY for FREE delivery.  

Need something quickly? or delivery outside of the UK mainland? please contact us at info@huxleyandhus.co.uk prior to placing your order and we will do our best to help you.  

Returns: 

We really hope you will be happy with your purchase, however, if you do wish to return an item for any reason please email us at info@huxleyandhus.co.uk with your name, order number, details of the item you are returning and as a comment as to why you are returning (this will help us to ensure we offer the best service!).  Please confirm whether you would like an exchange (subject to stock availability) or a refund. Once we have this information we will advise where to return this item to.  

Items must be returned within 14 days of receipt, unused and in the original packaging (and with original labelling if applicable). All return postage must be paid for by the customer and proof of postage retained.  

Huxley & Hus cannot accept responsibility for items which are lost or damaged, when returned.  So please ensure the items are well packaged when returned.  

If you are returning something that is faulty or damaged please notify us as soon as possible, with details (and photos if possible) of the damage/fault.  If a replacement is required we will of course send this to you this at no extra cost.  

All returns are in accordance with the Consumer Contracts Regulations (2014).  

All other exchanges will occur postage costs, please refer to delivery costs above.  



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