1. Mainland UK, Highlands and Islands and Northern Ireland:
Standard items £4.95
Smaller items £2.95 - this is noted on the item description.
Delivery within 3-5 working days
FREE SHIPPING WHEN YOU SPEND £100 - please use the promotion code FREESHIPPING
FREE DELIVERY if you live in BERKHAMSTED (or close by) please use promotion code LOCALDELIVERY and we will deliver your purchase to you.
Standard items £7.95
Smaller items £4.95
We are more than happy to ship orders internationally. Please email us at firstname.lastname@example.org and we will give you a postage cost.
Please note that our products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty, additional taxes fees, levies or customs charges and customers should check these details before placing an order for international delivery.
We really hope you will be happy with your purchase, however, if you do wish to return an item for any reason please email us at email@example.com with your name, order number, details of the item you are returning and as a comment as to why you are returning (this will help us to ensure we offer the best service). Please confirm whether you would like an exchange (subject to stock availability) or a refund. Once we have this information we will advise where to return this item to.
Items must be returned within 14 days of receipt, unused and in the original packaging (and with original labelling if applicable). All return postage must be paid for by the customer and proof of postage retained.
Huxley & Hus cannot accept responsibility for items which are lost or damaged, when returned. So please ensure the items are well packaged when returned.
If you are returning something that is faulty or damaged please notify us as soon as possible, with details (and photos if possible) of the damage/fault. If a replacement is required we will of course send this to you this at no extra cost.
All returns are in accordance with the Consumer Contracts Regulations (2014).
All other exchanges will occur postage costs, please refer to delivery costs above.